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What is MRR?

Monthly Recurring Revenue

DEFINITION

Monthly Recurring Revenue (MRR) is the normalized monthly revenue from all active subscriptions.

FORMULA
MRR = Sum of (subscription price × number of customers) per month

Why MRR matters

MRR is the granular view of ARR. MRR breakdowns (new, expansion, churn, contraction) show the health of growth vs retention.

Worked example

Plug a real number into the formula to see MRR in action:

// Formula
MRR = Sum of (subscription price × number of customers) per month
// Example calculation
120 customers × $99/mo = $11,880 MRR

Numbers are illustrative. Try our Customer LTV Calculator for your real numbers.

Common mistakes with MRR

  • 1

    Reporting MRR without separating new, expansion, contraction, churn. Net new MRR is the only number that matters for growth.

  • 2

    Counting trial signups as the conversion event. Activated trials (defined by an action) is the right gate.

  • 3

    Ignoring product-qualified leads. PQLs convert 3-5× higher than marketing-qualified leads.

How to improve MRR

  • Move from MQL to PQL definitions. PQLs convert 3-5× better and reduce sales waste.

  • Build an activation metric tied to value realization (e.g. "X events in 7 days"). Drive trial users to that bar.

  • Use NRR as the north-star: 110%+ NRR means the business compounds without acquiring new customers.

Common questions about MRR

What is MRR?
Monthly Recurring Revenue (MRR) is the normalized monthly revenue from all active subscriptions.
How is MRR calculated?
MRR = Sum of (subscription price × number of customers) per month
Why does MRR matter for marketing teams?
MRR is the granular view of ARR. MRR breakdowns (new, expansion, churn, contraction) show the health of growth vs retention.

Related terms

Need help applying MRR to your business?

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